Support Coordination Levels 1, 2 & 3

NDIS Support Coordination in Melbourne

Comprehensive Support Coordination


Adaptive Care offers tailored Support Coordination services at three levels to assist NDIS participants in navigating their supports effectively:


  • Level 1 Support Coordination focuses on connecting participants to community resources and providing essential information about their NDIS plans. It includes goal setting and building community connections.
  • Level 2 Support Coordination provides more comprehensive assistance for participants managing multiple services. It involves creating detailed support plans, facilitating communication among service providers and ongoing monitoring and advocacy.
  • Level 3 Support Coordination is designed for participants with complex needs, offering intensive support, crisis management and collaboration with multiple agencies. This level ensures holistic planning and long-term management of services.


At Adaptive Care, our dedicated team of support coordinators is committed to empowering participants at every level of support. We work collaboratively with individuals and their families to ensure they have access to the resources and services they need to achieve their goals and lead fulfilling lives.

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Frequently Asked Questions


  • What is Support Coordination under the NDIS?

    Support Coordination helps NDIS participants understand and implement their plans by connecting them with services, managing supports and building their capacity to coordinate their own care.

  • How do I know which level of Support Coordination I need?

    The level of Support Coordination is determined based on your individual needs, goals and the complexity of your circumstances. Your NDIS planner will assess this during your planning meeting.

  • Can I change my Support Coordinator if I’m unhappy?

    Yes, you can change your Support Coordinator at any time. It’s important to choose someone who aligns with your needs and supports your goals effectively.

  • What are the benefits of having a Support Coordinator?

    A Support Coordinator helps you: 


    • Navigate the NDIS system. 
    • Connect with services and providers. 
    • Build your capacity to manage your supports. 
    • Resolve issues or conflicts with services. 
    • Achieve the goals set out in your plan.
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